Shipping Policy


Shipping Methods

Customers can avail themselves of nationwide and worldwide shipping options while ordering online. We process one shipping address per order. If you would like to ship to different addresses you could consider placing separate orders and make payments for them separately. The shipping date depends on your preferred delivery location and delivery type. Please note for Outside Dhaka location customers have to collect the delivery from their nearest courier branch or take home delivery.


 
   

Inside Dhaka

00:00 – 23:59 hrs

Regular

BDT. 70/-*, 

Within 48 hours

Inside Dhaka Urgent

00:00 – 12:00 hrs

Urgent

BDT. 350/-

Within 24 hrs**

Outside Dhaka

00:00 – 23:59 hrs

Regular

BDT. 200/-

Within 3-5 working days

Worldwide

00:00 – 23:59 hrs

Regular

Depends***

Depends***


 

** Urgent delivery is not available on Friday and govt. Holiday.

*** International delivery cost depends on the country's location and parcel’s weight or size. Contact our service center to get an estimated International delivery cost.


Pre-Order: Delivery time will be 10-20 working days for pre-order. 

 

 

How do I check the status of my order?

You can easily track your order using the Order History option after logging in to our website or call our Service Center hotline.

My items haven’t arrived yet. What can I do?

At first, try to track your order using your order ID from the Order History page by logging in to our website or call our Service Center hotline.

What if I am not there to receive the order?

Someone on your behalf can receive the order. In this case, we would require verification (phone, SMS, order ID, etc.) & fill up the acknowledgment form to receive the order.

What can I do in case of delayed delivery?
Sometimes due to unavoidable circumstances, the delivery may get delayed and it might exceed the mentioned delivery timeline above. If you have any queries regarding delivery, please call our Service Center hotline.

Contact us for any kind of assistance. We are available every day from 10 a.m. to 7:00 p.m.
09678-324324